Airbnb Cleaning with a Proper Guide for Hosts
The success of your Airbnb business hinges on many factors, but none is more critical than cleanliness. In the highly competitive world of short-term rentals, cleanliness can make or break your listing. not only ensures guest satisfaction but also leads to positive reviews, repeat bookings, and increased revenue. In this guide, we’ll dive deep into the nuances of Airbnb cleaning, from understanding why it’s different from regular cleaning to practical tips on maintaining an immaculate space.
Why Airbnb Cleaning is Different from Regular House Cleaning
When it comes to Airbnb, the cleaning bar is set significantly higher than for regular homes. This is because guests expect a level of cleanliness akin to that of a hotel. Unlike regular house cleaning, where you might be able to get away with minor imperfections, Airbnb cleaning requires meticulous attention to detail. Every surface, nook, and cranny must be spotless. Additionally, because guests are often new to your property, they scrutinise cleanliness more closely. Any mistake, no matter how little, might result in unfavourable reviews, which could lower your reputation and booking rates.
Understanding Airbnb Cleaning Guidelines
Airbnb’s Enhanced Cleaning Protocol was introduced to provide hosts with a structured approach to maintaining high cleanliness standards. This five-step process is designed to ensure that all aspects of the property are thoroughly cleaned and sanitised before the arrival of new guests. The steps include:
Prepare: Ventilate the space before cleaning and gather all necessary cleaning supplies.
Clean: Remove dust and dirt by sweeping, vacuuming, dusting, and washing all surfaces.
Sanitise: Apply some cleaning solution to high-touch areas, including light switches, doorknobs, and remote controls.
Check: Ensure all rooms are well organised and stocked with the necessary supplies.
Reset: Prepare the space for the next guest, including setting up the furniture and decor.
Following these guidelines not only helps in maintaining a clean property but also builds trust with guests, as properties adhering to these protocols are marked with a special badge on their listing.
Essential cleaning supplies for Airbnb hosts
Having the right cleaning supplies is the first step to achieving a pristine property. Here’s what every Airbnb host should have on hand:
Multi-Surface Cleaner: Effective for cleaning a variety of surfaces, from countertops to furniture.
Disinfectant Sprays and Wipes: Essential for sanitising high-touch areas and keeping germs at bay.
Microfiber Cloths: Excellent for leaving no streaks while cleaning or polishing.
Vacuum Cleaner with HEPA Filter: Ideal for removing dust, allergens, and pet hair from floors and carpets.
Mop and bucket: necessary for keeping hardwood, tile, and laminate floors spotless.
Glass Cleaner: Ensures windows, mirrors, and glass surfaces are smudge-free.
Lint Roller: Handy for removing hair and debris from furniture and fabrics.
Gloves and masks: Protect yourself from harsh chemicals and potential allergens while cleaning.
Additionally, if you’re aiming to attract eco-conscious guests, consider using green cleaning products. Look for non-toxic, biodegradable, and cruelty-free options that are effective yet gentle on the environment.
Step-by-step Airbnb Cleaning Checklist
Before the Guest Arrives
Preparation sets the tone for a successful cleaning session. Start by carefully inspecting the property. Check for any damages, missing items, or maintenance issues that need to be addressed. Once the inspection is complete, gather all your cleaning supplies and create a checklist to ensure nothing is overlooked. This will avoid any last-minute hurries and help simplify the procedure.
Cleaning the living room
The living room is a focal point for guests, so it should be both clean and welcoming. Start by dusting all surfaces, including furniture, shelves, and electronics. Use a vacuum with an attachment to clean upholstery and remove any pet hair, crumbs, or dust. Pay attention to details like arranging cushions, folding throws, and ensuring the coffee table is spotless. Don’t forget to wipe down light switches, remote controls, and other high-touch areas.
Cleaning the kitchen
A clean kitchen is non-negotiable for any guest. First things first: take out the garbage and take out any food that past visitors may have left behind. Wipe down all countertops, cabinets, and appliances, paying special attention to the stovetop, microwave, and refrigerator. Don’t forget to clean the inside of the oven and microwave, as these areas are often overlooked. Finally, ensure that all dishes, utensils, and cookware are clean and neatly stored. Restock essentials like coffee, tea, sugar, and condiments, and make sure the dishwasher is emptied and ready for use.
Cleaning the bathroom harbour
Bathrooms require meticulous attention due to their high use and potential for harbouring germs. Start by scrubbing the toilet, shower, and sink with appropriate cleaners. Disinfect all surfaces, including the faucet handles, light switches, and doorknobs. Fresh supplies should be used to replace any used toiletries, such as soap, shampoo, and toilet paper. Lay out clean towels. and bath mats, and ensure that the mirror is streak-free. Look for and get rid of any mould or mildew, particularly in the vicinity of the shower.
Cleaning the bedroom
The bedroom is where guests expect to unwind and relax, so it must be pristine. Begin by stripping the bed and washing all linens, including sheets, pillowcases, and duvet covers. Once the bed is made, fluff the pillows and ensure they are arranged neatly. Dust everything that has a surface, such as lamps, dressers, and nightstands. Vacuum the floor, being cautious around edges and beneath the bed. Finally, make sure the closet and drawers are empty, clean, and ready for the next guest.
Cleaning Other Areas (Hallways, Entryway, Balcony)
While main areas like the living room and kitchen get the most attention, don’t forget about spaces like hallways, entryways, and balconies. Sweep and mop floors, clean windows, and dust light fixtures. If you have a balcony or patio, make sure it is tidy, with outdoor furniture wiped down and plants watered.
Time management tips for efficient cleaning
Cleaning an entire Airbnb property can be time-consuming, especially during peak seasons when turnovers are frequent. To manage your time effectively, create a cleaning schedule that prioritises high-traffic areas first. Use a timer to keep track of your progress, and set goals for completing each room within a specific timeframe. Consider investing in tools like a robotic vacuum or steam mop to reduce cleaning time. If your property is large or you manage multiple listings, working with a cleaning team can help divide tasks and maintain efficiency.
Hiring a professional cleaning service
As an Airbnb host, you may reach a point where cleaning on your own becomes too time-consuming, particularly if you manage multiple properties. Here's when using a cleaning service run by professionals comes in handy. A professional service can take the stress off your shoulders, ensuring that your property is always guest-ready. When choosing a cleaning service, look for one that has experience with short-term rentals and understands the importance of adhering to Airbnb’s cleaning standards. Be sure to communicate your expectations clearly and conduct regular inspections to ensure quality is maintained.
Common Airbnb Cleaning Mistakes to Avoid
Even the most diligent hosts can make mistakes when it comes to cleaning. Some common errors include:
Neglecting to Clean Under Furniture: Dust and dirt can accumulate under beds, couches, and chairs, leading to unpleasant surprises for guests.
Overlooking Small Details: Things like dirty light switches, dusty ceiling fans, or a grimy remote control can leave a negative impression.
Using the Wrong Cleaning Products: Harsh chemicals can leave strong odours that may bother guests, while using the wrong product on certain surfaces can cause damage.
Avoid these mistakes by following a detailed checklist and using the right products for each area.
How does cleanliness affect your Airbnb ratings?
Guest reviews are the lifeblood of your Airbnb business, and cleanliness is a major factor in those reviews. Guests are quick to notice if a space is not up to their cleanliness standards, and this can directly impact your ratings. Low cleanliness ratings can push your listing down in search results, making it harder to attract new bookings. On the flip side, consistently high cleanliness scores can set you apart from the competition, leading to more bookings and higher revenue. Remember, even a single negative review mentioning cleanliness can be detrimental, so it’s crucial to maintain high standards.
Tips for Maintaining Consistent Cleanliness
Consistency is key when it comes to cleanliness. Here are some tips to help you maintain a consistently clean Airbnb:
Regular Inspections: Conduct regular inspections between guest stays to identify and address any issues promptly.
Deep Cleaning Schedule: In addition to routine cleaning, schedule deep cleanings every few months to tackle areas that don’t get attention during regular cleanings, such as behind appliances, inside vents, and under furniture.
Stock Up on Supplies: Ensure you always have a sufficient supply of cleaning products on hand. Running out of necessary supplies might cause the cleaning procedure to drag on.
Use Quality Linens: Invest in high-quality, durable linens that can withstand frequent washing without losing their appeal.
You can make sure that your property is always welcoming, fresh, and clean for each and every visitor by using these procedures.
The Role of Communication in Airbnb Cleaning
Good communication with your guests is essential for setting expectations and addressing any cleaning-related concerns. Clearly outline your cleaning practices in your listing description, so guests know what to expect. This can include details about your adherence to Airbnb’s Enhanced Cleaning Protocol, the frequency of cleanings, and any additional safety measures you’ve implemented, such as providing hand sanitiser or disinfectant wipes.
If a guest raises concerns about cleanliness during their stay, respond promptly and professionally. A quick resolution, such as sending a cleaner to address the issue or offering a partial refund, can prevent a negative review and maintain your good standing with guests. After all, good communication builds trust, and a trusted host is more likely to receive positive feedback
Incorporating eco-friendly cleaning practices
In today's environmentally conscious world, many guests appreciate eco-friendly practices. Using green cleaning techniques benefits the environment and increases the appeal of your business to a rising market of tourists. Start by choosing biodegradable, non-toxic cleaning products that are free of harsh chemicals. Additionally, consider using reusable cleaning cloths instead of paper towels to reduce waste.
You can also conserve energy by using energy-efficient appliances and encouraging guests to reuse towels and linens, which reduces water usage. Not only will these efforts reduce your environmental impact, but they can also appeal to guests who prioritise sustainability when choosing accommodations.
The Impact of Seasonal Changes on Airbnb Cleaning
Seasonal changes can affect your cleaning routine, particularly if your property is located in an area with distinct weather patterns. For example, in the winter, you might have to pay more attention to keeping doors free of snow and ice, and in the summer, you might need to pay more attention to keeping outside areas tidy and welcoming.
Additionally, seasonal allergies may be a concern for some guests, so it's a good idea to increase dusting and air filter changes during high-pollen seasons. If your property is near a beach, sand can be a persistent issue, so providing a designated area for guests to rinse off before entering can help keep the inside of your property cleaner.
Tips for Handling Last-Minute Bookings
Last-minute bookings can be a challenge for hosts, especially when it comes to ensuring the property is guest-ready on short notice. To manage this effectively, consider keeping a "quick clean" kit on hand with essential supplies that allow you to tackle high-priority areas quickly. Focus on the most visible and used areas, such as the kitchen, bathroom, and living room, and ensure that clean linens are always readily available.
Having a trusted cleaning service that can be called upon for last-minute jobs is also invaluable. Building a relationship with a reliable cleaning team ensures that, even with minimal notice, your property will be spotless and ready for guests.
Creating a Memorable First Impression
First impressions are crucial in the Airbnb business. The cleanliness and organisation of your property play a significant role in how guests perceive their stay from the moment they walk through the door. To create a memorable first impression, ensure that the entryway is immaculate and inviting. This can be as simple as having a clean doormat, a well-lit entrance, and a welcoming scent. Inside, ensure that the space is well organised, with no clutter, and that everything is in its proper place.
Little touches, like neatly arranged cushions, a beautifully set table, or a welcome basket with local treats, can also enhance the overall experience. Remember, the cleaner and more welcoming your property feels, the more likely guests are to leave glowing reviews.
Maximising Positive Reviews Through Cleanliness
One of the most effective ways to ensure positive reviews is to exceed guests' expectations when it comes to cleanliness. Going the extra mile, such as by offering complimentary toiletries, providing extra towels, or adding a personalised note, can make a significant difference in how guests perceive their stay.
Additionally, encourage guests to provide feedback and use this information to continually improve your cleaning process. Positive reviews that specifically mention cleanliness will not only boost your overall rating but also attract more bookings, as cleanliness is one of the top factors guests consider when choosing a place to stay.
Maintaining high cleanliness standards is vital for the success of your Airbnb listing. By following Airbnb’s Enhanced Cleaning Protocol, using the right tools and supplies, and paying attention to every detail, you can create a welcoming and hygienic space that delights guests and drives positive reviews. Whether you choose to handle the cleaning yourself or hire a professional service, consistency and attention to detail are key. Incorporating eco-friendly practices and adapting to seasonal changes can further enhance your property’s appeal. Ultimately, a clean and well-maintained property is the cornerstone of a thriving Airbnb business.
